About Us

Both Hood River and The Dalles Health Centers have bilingual (English/Spanish) patient resource specialists who help patients access the financial and outreach resources they need.

A patient resource specialist meets with new patients prior to a first medical or dental appointment to explain OCH’s policies, expectations and programs and answer any questions the new patient may have.

Patient resource specialists assist patients with enrollment in the Oregon and Washington Health Plans, and help patients understand diabetic and obstetric contracts.

Patient resource specialists may also connect patients with social services available in the local community (such as housing and emergency food assistance, parenting classes, etc.)