How do I find a provider at One Community Health?
How can I contact you during and after office hours?
You can reach us by phone 24/7 by calling one of the following locations:
Hood River: 541.386.6380
The Dalles: 541.296.4610
Between 7 a.m.-6 p.m., Monday-Friday, and 8 a.m.-3 p.m. on Saturday, a team member from One Community Health will answer your call. When the office is closed, you will reach our bilingual answering-service attendants, who will take a message for us or connect you with the doctor on call.
Hood River Valley High School Health Center: 541.308.8345. After hours or when school is not in session: 541.386.6380.
Can I just walk in, or do I need to make an appointment?
All medical and behavioral health visits with providers are by appointment only with the exception of our School-Based Health Center (Hood River Valley High School), which does accept walk-ins
Have a dental emergency? Walk-ins are accepted Monday thru Thursday on first-come, first-serve basis beginning at 7 a.m. On Fridays, we have very limited availability.
For appointments at our main sites, call 541.386.6380 (Hood River) or 541.296.4610 (The Dalles). If you need to see a provider right away, we’ll do our best to schedule you a same-day appointment, depending on your health care team's schedule and hours of operation.
How much do health care appointments cost?
We bill commercial insurance plans, Oregon and Washington Medicaid, and Medicare. Please be prepared to pay your co-pay at the time of your appointment. We accept cash, checks, debit and credit cards. If you have no insurance, you may qualify for discounted services based on household income and family size. (Please contact us for more information.)
Unless you have already qualified for discounted services, we ask that all uninsured patients pay a nominal fee at their appointments, and we can then arrange payment plans to assist you in meeting financial obligations. Read more about Insurance and Billing here.
How can I learn more about enrolling in Oregon Health Plan or Washington Health Plan?
Our Patient Resource Specialists can help determine if you qualify for the Oregon Health Plan, and if so, can help you apply for enrollment. Meetings with Patient Resource Specialists are by appointment only: call 541.386.6380 (Hood River) or 541.296.4610 (The Dalles). Please note: Most Oregon patients who qualify for our Sliding Fee Discount Schedule will automatically be scheduled for an appointment with a patient resource specialist to complete an Oregon Health Plan application.
Do you offer services for pregnant women?
At One Community Health, we offer expert, personalized care for expectant mothers and their babies. Patients from both Hood River and The Dalles deliver babies at Providence Hood River Memorial Hospital under the care of an experienced One Community Health physician. We also have a perinatal program, which is a support program for all women who are seeing us for their pregnancy. The certified Community Health Workers (CHWs) in that program help to make sure you get the prenatal care you need. They can help you understand all the symptoms of pregnancy, and they also teach our childbirth classes. These CHWs are a great support after the baby is born and are experts at helping women with breastfeeding and navigate the journey of new parenthood. For more information, call 541.386.6380 (Hood River) or 541.296.4610 (The Dalles), or visit our Obstetrics page.
Do you offer services for children?
We welcome all ages from birth thru adolescence. All of our providers see children for sick visits, acute care, well-child check-ups and vaccinations. These services are available at all three of our locations: our Hood River site, our site in The Dalles, and our School-Based Health Center (Hood River Valley High School). For more information, call 541.386.6380 (Hood River) or 541.296.4610 (The Dalles) or visit our Pediatrics page. For the School-Based Health Center, call 541.308.8345. After hours or when school is not in session: 541.386.6380.
How can I learn more about health promotion programs?
For over three decades, One Community Health has been recognized nationally for its innovative health promotion programs. Our certified community health workers are community leaders trained under the supervision of a nurse manager to help individual patients, families and communities to get the health education and care they need. These skilled community health workers bridge cultural and language gaps. For more information, visit our Health Promotion page.
How do I request copies of my medical records?
Fill out the Authorization to Disclose Protected Health Information form, and send the form to the OCH Health Information Management department in one of the following ways:
Mail: 849 Pacific Ave., Hood River, OR 97031