Financial Assistance Center

Good Faith Estimate

What is a Good Faith Estimate?

One Community Health (OCH) is pleased to share more about Good Faith Estimates and how they work. Included in this is more information on Good Faith Estimates, common costs of items and services, how you can dispute a bill, and how to apply for our Sliding Scale Discount program.

What is a Good Faith Estimate?

A Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs at this clinic. The estimate is based on information known at the time the estimate was created. This does not include other providers’ charges or any other services billed outside of OCH. 

However, the Good Faith Estimate does not include any unknown or unexpected costs that may arise during your visit. We are making a good faith effort to estimate your out-of-pocket charges, but our ability to accurately estimate your cost may be limited due to a lack of (or rapidly changing) information.

Learn more about a Good Faith Estimate

Información sobre las estimaciones de buena fe.

You have the right to receive a “Good Faith Estimate” so you know how much your healthcare will cost

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.  You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services when appointments are scheduled in advance.

When applicable, make sure your health care provider gives you a Good Faith Estimate in writing before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.  If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 206-615-2010

Use the form below to view Good Faith Estimates for your medical services or items

Download a Good Faith Estimate with Common Services and Prices

If you would like to review prices for common services, you can download our general guide here:

Download in English | en Español

Could you qualify for Medicaid?

One Community Health has certified enrollment assisters, specializing in Oregon and Washington Medicaid plans. We have assisted tens of thousands of people with completing their applications and enrolled over 16,000 community members in health insurance. Our team is ready to answer your questions and guide you through the application process.

Both of our health centers in Hood River and The Dalles have bilingual (English/Spanish) Patient Care Advocates. These trained and certified team members will meet with you before you see a provider. In this meeting, you’ll work together to determine any needs you might have in regard to financial resources and/or other types of social services.

What to Bring to Your Appointment to Complete Your Medicaid Application

  • Last year’s taxes

  • Pension funds

  • VA Benefits

  • Disability

  • Self-employment records

  • Wages and Salary

  • Unemployment

  • Social Security/SSI

  • Worker’s Compensation

  • Public assistance

Frequently Asked Questions

  • No! This is an estimate of the costs for care for services you may receive at your upcoming appointment.

  • The reason you received a GFE is because currently we don't have insurance added to your chart or don't have an active discount slide.

  • Schedule an appointment with one of our Patient Care Advocates to understand your choices. You can schedule here.

  • Since this was an estimate only, it is posible that your estimate is not exactly the same as your bill. Give our billing department a call if the difference is $400 or more and we can work with you to understand what happened.

Could You Qualify for the Sliding Scale Discount?

One Community Health offers a Sliding Scale discount based on your household income. All our patients can apply even if you are insured. You can apply at the clinic or online on our website. The application needs to be turned in within 30 days of your last appointment to discount past appointments.