Understanding MyChart Proxy for Youth
A parent/guardian of a child between ages 0 up to their 12th birthday has full access to the child’s health record via MyChart. Full proxy access automatically converts to limited access when a child turns 12. Proxy access ends on the patient’s 18th birthday, at which time they may add another adult proxy if needed.
Depending on the child's age, parents and guardians have different levels of access to their child's MyChart information:
Full Access: 0 to 11 Years Old
Parents and guardians have full access to all MyChart features through their own MyChart log in. A child age 11-years or younger cannot have a personal MyChart account.
A parent/guardian of a child between ages 0 up to their 12th birthday has full access to their child’s health record via MyChart.
This includes the ability to:
Manage appointments
Get test results
Request or renew prescriptions
View after-visit summaries
Send secure messages to child’s provider
Pay bills online (if also the guarantor)
New to MyChart? If you are requesting proxy access to a child’s MyChart account, you will need to create your own MyChart account at One Community Health.
It is easy to create a One Community Health patient record for yourself. Sign up online.
Scroll to the bottom for Step-by-Step Proxy Access Instructions
Limited proxy access: 12 to 17 Years Old
Full proxy access automatically converts to limited access when a child turns 12. This is due to state laws that protect a teen’s health information privacy and their right to seek certain confidential health care services without a parent/guardian’s consent.
Proxy access ends on the patient’s 18th birthday, at which time they may add another adult proxy if needed. (See below for more information)
Limited access of health record includes the ability of a parent/guardian to:
View Patient’s Allergy Information
View Patient’s Inbox Messaging and Provider Messaging
Youth can sign up for their own MyChart account during their clinic visit.
A parent or guardian may be granted full access to a teen patient’s account under certain circumstances, such as when a patient has severe cognitive disabilities or is undergoing treatment for a serious condition like cancer.
Ask your teen’s provider for details.
Scroll to the bottom for Step-by-Step Proxy Access Instructions
Adult Patient Authorizing Access to Their Own MyChart Account (age 18+)
New to MyChart? If you are requesting proxy access another person's MyChart account, you will need to create your own MyChart account at One Community Health.
It is easy to create a One Community Health patient record for yourself.
Adults (age 18 and older) can authorize another person to access their MyChart information to help with their health care needs. Proxy access can be stopped at any time by the proxy or the patient.
Levels of Adult Proxy Access:
Full Access: Access to all MyChart features.
Incapacitated Adult: For adults who are not able to make their own medical decisions, proxy access can be provided to the legal representative.
Scroll to the bottom for Step-by-Step Proxy Access Instructions
Adult and Diminished Capacity Proxy
For an adult or child who is not able to make his or her own medical decisions, full access can be provided to the legal representative.
Click here to fill out the MyChart Adult Proxy Access
This form is required for:
Adult Accessing Adult: Patients 18 and older may assign proxy access to another adult. Examples of Adult Accessing Adult proxies are spouses, family member/adult children of elderly parents, or caregiver access.
Diminished Capacity : A Diminished Capacity proxy may be assigned to all patients as needed and appropriate.
How to get proxy access to a child or teen’s account
Children 11 years and younger cannot have a personal MyChart account. Their medical information will be linked to the proxy’s account.
If you have access to your family members' medical records, you can view most of the information in their records in the same way that you view your own.
After you've received permission, view other information in your family member's record by switching to their chart.
From the Switch menu, select the appropriate family member's name
If you're a parent/guardian, you can have access to the child's record through age 11 (until the 12th birthday) and limited access through age 17 but must be added by the child.
For those between the age of 12 and 17, you can give access to a parent or guardian by following the below steps.
1. You can grant a friend or family member to your MyChart account from Menu>Sharing> Sharing Hub activity.
2. Select the resource you want to share your chart with.
3. Decide how you want the information to be shared.
How to get proxy access to an adult’s account
Adult patients may invite another adult to be a proxy, which allows this person to have full access to their MyChart account, including clinical information, messaging and scheduling features. A common example of proxy access for adult patients is when older parents want their adult children to help manage their health care.
To invite someone to have access to your MyChart record:
Select Menu
Scroll to the Sharing section and select Sharing Hub
Select A family member, close friend or caretaker
Select Manage ongoing access to your MyChart account
Select +Invite someone
Complete the invitation fields, agree to the terms and conditions, then Send invite
Recipient will receive an invitation link in their email
The link will take recipient to MyChart, where they must confirm patient’s date of birth and accept invitation
Proxy access can be stopped at any time by the proxy or the patient:
Select Menu
Scroll to the Sharing section and select Sharing Hub
Scroll to the bottom of the page, then select Manage friend and family access
Under Who Can See My Record?, select Remove for the person you want to remove as proxy